Troubleshooting Login Issues

Problems logging in? We know that it is very annoying when there occurs a problem with logging into your account. That’s why we have compiled the most relevant database that will help you get access to your account quickly. 

Though, there are certain things that you may want to know about login. Login Online shares the information that will help you get rid of any problems with logging in anywhere. We hope you will find this information helpful!

Having trouble logging in ?

Everyone knows this situation: you are about to enter your account in social media, your bank account, account on Amazon, etc. Everything seems to be okay until you hit that ‘Login’ button. Next, you see a digital note saying that something went wrong. Let us see, what you can do first of all to avoid calling the hotline and waiting in the call queue. 

  1. Double-check the login details. When you are typing in the information quickly, it is easy to make a mistake. Researches show, that the majority of typos in the e-mail address (78%) happen when people are trying to access their account from a cell phone or tablet for the first time.
  2. Entering the wrong e-mail. 81% of US citizens have noted, that they have more than 1 e-mail address. Chances are high, that different accounts have different e-mails connected to them. Even if you think that you are 100% sure, that the e-mail you are entering is right for the account, it is still a good idea to try out another e-mail you have. 
  3. Here is an extra tip from experts: the majority of login forms have a chance to re-set a password right away. You can use this feature if you cannot say for sure, which e-mail you have used to create an account in a specific social network or on the website you are trying to get access to. When you click that password reset note, you will be sent an e-mail with a confirmation to your address. And, you can just check your inboxes for that info. However, if you are using this option, you will need to create a new password right away. Do not forget to write it down or remember to avoid this procedure in the future. Also note, that automated e-mails may often get into the junk or spam folders, so make sure to check those folders as well. 
  4. Make sure you are not using Password Managers built into your browsers. Sure thing, the password manager is a great thing to have as long as you are 100% sure, that the passwords are securely saved somewhere for you. Otherwise, when something goes wrong with your browser or laptop/PC, you will have to work on getting the new passwords for every account you have. To make sure you are not using this feature, you can disable this feature (detailed instructions on how to do that are specific for every browser). Alternatively, you can just try logging in using a Private or Incognito browser window.

Clear your browser’s cache and cookies

Your web browser stores copies of pages you visit and other information in its “cache.” Sometimes this stored information can cause login issues. Links to instructions on how to delete your browser’s cache and stored cookies are provided below. Once you have deleted your cache and cookies, close and reopen your browser and try logging in again.

If you feel, that the wrong password is being added to your login form by the browser, simply clearing the cache. It may be obvious for our experts how to do that, but as the statistic shows, more than 50% of Internet users do not know, how to clear cache in the browsers they use on regular basis. 

Make sure cookies are enabled

We use cookies to track if a user is logged in and to indicate whether that individual is authorized to access certain sections of the website. Make sure cookies are enabled in your browser’s preferences. Links to instructions on how to enable cookies are provided below.

Why can’t I log into some sites?

Reboot your computer and test the website again. Try loading the site in a different browser. There may be some settings configured incorrectly on your browser. Try a different web browser to see if you can load the website.

If after following the steps above, you continue to have problems logging in, we recommend that you switch browsers or computers. That will help isolate the issue to a specific browser and computer setup. If you cannot log in from another browser or computer, then please contact the website for assistance. It is possible that there is an issue with your account.

Report Your Problem in the comments section for further assistance.

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